only our past is ever carved in stone...
Curriculum vitae
As a pro-active, innovative & service-driven salesperson, I combine my talent and experience in Business Development and Account Management with a broad range of marketing skills developed in years of Event Management, Public Relations, Advertising and Journalism.
Building teams through an inclusive management style, leading by example to ensure that deadlines are consistently met through effective workflow prioritisation & attention to detail for on-time delivery.
Performance Management & Team Building
Verbal & written communications, including articles, reports & Social Media
Office Administration & Accounting
Computer literate with both Platform & Systems experience
Implementation of Customer Relationship Management systems & Customer Communication Strategies
Website Design, Public Relations, Branding & Photography
Stock Management, Merchandising & Promotions
key skills
achievements
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Set-up & Implementation of eco-friendly e-commerce store - sourcing relevant suppliers, Marketing Strategy Implementation, Product & Brand Development, Account Management, Sales & Customer Care
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Content Creation, Design & Implementation of strategic customer acquisition campaign & a separate parallel campaign focused on customer retention and improved relationships through creative email campaigns
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Increased margins & up-selling opportunities for my sales team, through development & implementing of catering options available to customers booking corporate events
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Increased revenue & improved Customer Satisfaction through introduction of additional activities including African Drumming as part of team building activities
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Source & Implementation of CRM system, increasing efficiency and delivery of customer communication, tracking sales & efficiency of product delivery
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"Highly Commended" in the (2000) Sanlam National Press Awards, Awarded for Developing and Promoting Tourism
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Official photographer for the AMPROS Mr South Africa Pageant
career experience
mmxx
Logistics Software Company providing Complete Carrier Systems to the Marketplace
Interim Customer Service Manager
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Customer Service and Team performance Management
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Sales strategy and CRM System implementation
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Office management and project planning
mmxIx
Part of Advantage Smollan, the first and only global provider of innovative outsourced sales and marketing solutions for consumer goods companies and retailers
Candy Development Executive : Mondelez
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Weekly visits to the 4 Major UK retailers (Sainsbury, Tesco, ASDA & Morrison's) and other stores to monitor & report on stock levels, ensure positioning in accordance to specification, placing additional orders & maximise Brand Awareness
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Developing in-store relationships to improve product visibility and negotiate improved positioning
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Sainsbury & ASDA accredited
Tactical Field Marketing
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Merchandising and assembly of Point Of Sale (POS) to ensure promotions according to spec maximising awareness
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Brand Ambassador - Sainsbury Nectar Digital Campaign & Smart Shop Campaign
mmxIx
Eco-friendly Shopping made easy
Media Manager
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Set-up and registration of new e-commerce store with a focus on eco-friendly B2C products
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Driving new business & sales through targeted social media campaigns
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Product Development through improved supplier management
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Planning & Project Management including implementation of Marketing & Advertising strategy
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Assisted in Sales & Distribution providing Customer Service
mmxVIII
Automatic Entry System Specialists
Business Development Manager
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Driving new business through research, targeting and relationship building
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Developing new avenues of business through product development and extension of existing product range.
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Manage and enhance customer relations through effective CRM, sourcing new suppliers and identifying every opportunity for improved sales through up-selling.
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Implementation of Marketing Strategy through Website design & development & Social Media presence
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Design, Implementation and Management of Advertising Strategy across channels
mmxVIII
Electronic B2B Magazine Publisher
Content Manager
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Identify & Research leading business figures and innovative companies for Interviews & Features in various magazines
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Cold calling, appointment setting and digital advertising sales.
mmxVII
Living life Adventurously with inspirational, outdoor Team Building activities
Events Manager
- Corporate Event Sales including Administration & Delivery of Events at sites across UK for Corporate & Social Event
- Lead Customer Service, dealing with queries, complaints & after-sales customer care
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Working closely with Marketing Team to identify areas of product development aimed at increased sales & improved customer satisfaction
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Manage and Develop Corporate Event Sales Team to deliver on Sales & Customer Service Targets
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Assist Financial Director in approval of Annual Sales Targets and remuneration packages
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Employment of new Team Members, developing staff training procedures
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Managing the Sales Operations including Systems Development & Implementation, Supply Management & Site Management
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Relationship Management of existing suppliers and sites in line with Company Procedure
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Exceeding Customer Expectations & "Living Life Adventurously"
mmviii & MMiv
Leading Outsource Call Centre
Sales & Account Manager
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Lead generation and qualification of potential opportunities to deliver further growth
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Account Management of new business acquired through Sales, including staff training for agents on new products & services according to client specification
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Strategic Planning, including developing marketing opportunities for further growth
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Co-ordinating Promotional Events including design & production of display stand, marketing materials and supply management
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Account Management for GoApe Corporate & Event packages
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Developing & managing core team of agents dealing with & booking Corporate Events
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In 2008, GoApe brought Corporate Events in-house & I was requested to join their Head Office team
Call Centre Agent
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Customer Service / Sales on inbound calling plus outbound campaigns including mystery shopping
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Booking agent and sales advisor for National Trust Holidays, Hotels and GoApe
mmxVII
Customer Care & Sales Executive
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Sales of vehicle warranty and maintenance Plans
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Managing customer data base and after-sales customer care
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Assisting in vehicle sales through qualification of leads and customer care
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Co-ordinating in-store promotions and events
mmIi
Editor & Senior Reporter
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Source and report on hard news, politics, crime, entertainment, sport, travel & special features including relevant photographic coverage
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Developing and maintaining relationships with local government agencies, political parties, emergency services, local businesses & local community
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Final approval of layout, design and content of weekly newspaper, including co-ordination of Sales Executives for special Advertising Features
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Editing of press releases and other editorial submissions to strict deadlines
MCMXCIX
Director
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Freelance photographer& writer for Travel publications, Interior Décor & High Fashion magazines
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Identify and source potential clients and generation of sales
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Client Management and development including sales, marketing and advertising campaigns
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Promotions and Marketing Consultant for SME’s including promotional planning and delivery
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Creative Advertising through planning and delivery of media coverage
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Event Management & Photographic services
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Wedding Photography
caxton publications
mmxVII
Features Reporter & Advertising Sales Exec
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Source and sale of advertising space including special features & advertorials in range of magazines
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Account Managing of existing clients and Customer Relationship Manamgement
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Sourcing, writing and reporting on hard news, politics, crime, entertainment, sport, travel and special features including relevant photographic coverage
anglo american property services
MCMXCV
Public Relations Officer
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Plan and deliver marketing, advertising and promotional activity for three shopping centres
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Event management including, planning, co-ordinating and delivery of Mr. South Africa Pageants including photographic coverage, press releases and media management
Pretoria technicon
grenville high school
MCMXCi
MCMXC
other interests & Hobbies
Public Relations : Journalism, Photography, Business Economics, Accounting & Psychology
Matric (Equivalent to A levels) : English, Afrikaans, Maths, Science, Biology, Geography
Saving the Planet - The Ocean - Jungles & Forests - Eco Tourism
Waveski - Surfing - Snowboarding - Mountain Biking - Hiking
Travel Photography - Writing & website design
Download copy HERE
our future is written in the stars
